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RETURNS & EXCHANGES

We accept change of mind returns for most purchases made in store or online as long as you meet these criteria:

  • Items must be returned within 30 days of original purchase date
  • Items must be in new, unworn condition with original tags attached
  • Swimwear must be returned with hygiene stickers in tact
  • You must provide proof of purchase. If you are a Locals member we have a record of your purchases otherwise you need to provide a receipt or bank statement.
  • The following items are not eligible for return:
    • Final Clearance products - marked on your receipt and identified at point of purchase
    • Gift Cards
    • Earrings
    • Underwear
    • Face Masks

The cost of postage on returned items is non refundable.

We may refuse the return of items that do not comply with the above criteria.

Please note, any purchase made in store will not be refundable back to the original payment method if sent back to our online department. 

HOW TO RETURN AN ITEM

In store

You can return return an Online order or Click and Collect order in store. Please take the item along with your proof of purchase

By courier

Simply send the goods back to Allport Motorsport, 34 Olive Road, Penrose, Auckland. If the item is faulty, please contact us at  sales@allports.nz and we will issue a returns label for you.

 

FAULTY RETURNS

If your purchase is faulty, we will meet our obligations under the Consumer Guarantees Act to find a remedy within a reasonable time frame.

 

AFTERPAY, LAYBUY, ZIP & STORE ORDER RETURNS

All orders paid via Afterpay and ZIP must be returned to Allport Motorsport to process a refund, otherwise a store credit will be issued.